Recruitment & Growth

 Mermaids and the escalating demand for support

Mermaids is passionate about supporting children, young people, and their families to achieve a happier life in the face of great adversity. We work to raise awareness about gender diversity in children and young people amongst professionals and the general public. We campaign for the recognition and lobby for improvements in professional services.

Demand for our services began to increase dramatically in 2014, and at that point plans were made by the board to professionalise and grow the charity to cope with that increase. Since that point, we have been actively training more volunteers, raising the profile of Mermaids to gain support, and speaking to funders including grant making trusts. We have recieved a number of smaller grants to help us to grow in a sustainable manner, and in January 2016, our first paid post was created, with a CEO employed to continue to steer the charity and grow provision of existing services but to also expand on those services.

We have since added to the team with an additional 2 Helpline Manager/Operator posts, to expand and develop the frontline support provision, funded by a grant from Children in Need, and a trainer to continue to expand the work we do in schools. 

If you want to find out more about how you can volunteer for Mermaids, please visit our Volunteer information page

New post - overview

Mermaids needs an effective and skilled volunteer and events manager to harness the volunteer potential we have within our parents and youth groups and allies. Growing our volunteer base and the number of events we deliver are key objectives of this role. As part of this the successful candidate will organize, manage and attend events, both internal and external, raising awareness and combatting prejudice. This is a fixed term contract with the potential for a permanent role upon completion.

Responsibilities and Duties

  • Create a volunteer programme for recruitment, selection, management and supervision of new volunteers to enable expansion of the program of events Mermaids delivers annually
  • Recruit, train, manage and supervise volunteers involved in delivery of external and internal events
  • Take ownership of the events strategy and schedule for the year, including internal and external events, expanding the reach and delivery of events with support from the CEO, using the volunteer base
  • Work with the staff team to build strong relationships with corporate sponsors for diversity sponsorship opportunities and help to secure new sponsors
  • Measure, and report on, the success of Mermaids’ volunteer base including numbers, turnover, skill levels, capabilities, contribution and satisfaction of the volunteers


  • Proven volunteer programme development skills, with extensive experience of recruiting, selecting, training, managing, supervising and supporting volunteers
  • Event coordination and development experience, from small low key events to larger more complex offerings
  • Proven ability to develop compelling content for event agendas, including identifying audience interests, speakers and good practice
  • Proficient with project management tools and techniques including budgeting, work planning, risk management and stakeholder engagement
  • Excellent written and verbal communication skills including telephone skills and ability to proof-read content
  • Experience of building relationships with external partners


  • Can be based from home, but team meetings at the Leeds offices must be attended on a regular basis (at least bi-monthly) and the induction period will require at least 8 weeks at 3 days per week in the office and Manchester.

Hours of Work

  • To be successful this role will require a flexible pattern with evening working to engage with volunteers when they’re available, attendance at evening events and attendance at weekend residential events.
  • For more information and instructions on how to apply, download the detailed role description here